Standard Operating Procedure (SOP) Development

Overview

If it's not documented, it doesn't exist. SOPs transform institutional knowledge into reusable systems that anyone on the team can follow — consistently, every time. BradTech develops SOPs that are clear, practical, and built to last.

What Is Included

• SOP discovery and drafting sessions
• Step-by-step procedure documentation
• Screenshots and visual aids where needed
• Review and validation with the team
• Storage in an accessible, organized system
• Maintenance framework so SOPs stay current

Our Approach

• SOPs are written for the person doing the work, not for management
• Every step is specific and actionable — no vague instructions
• SOPs are living documents — they get updated as processes evolve
• Documentation is stored where the team can actually find and use it

Standard SOP Structure

Every SOP BradTech produces follows a consistent format:

1. Purpose
2. Scope
3. Tools Required
4. Prerequisites
5. Step-by-Step Instructions
6. Verification / Quality Check
7. Common Mistakes
8. Troubleshooting
9. Best Practices
10. References

Areas We Commonly Document

• Marketing and advertising procedures
• Client onboarding and offboarding
• Website management and maintenance
• CRM workflows and pipeline management
• Reporting and analytics procedures
• Internal communication standards